Toll Free 1 800 796 2876 | Main 905 469 2414

Claims Handling

In the unfortunate event that you need to file a claim, AVRO Insurance Managers Ltd. is here to help 24/7. For immediate assistance, please call 1-800-796-2876.

For emergency claims, please contact Martin Digby directly at 289-834-4022 and fill out your Claim Notification Report

Record the Following Information Before Submitting a Claim & Fill out our Report below:


Know the name of insured and names of the claimant(s)


What aircraft were involved?


Where did the incident happen?


When did the incident happen?


How can we contact you?


Provide details of the incident including a description of the damage.

Claims Handling

Should you need to make a claim we promise that we will provide you a high level of support and service. We commit to providing both our clients and brokers with prompt and efficient service utilising external service providers across Canada and elsewhere in the World should your loss occur outside of Canada. You can contact us 24/7 and we will be available to provide a swift start to the claims process. We will keep all parties appraised of developments and progress during the claim process. We are supported by one of the largest Lloyd’s of London Aviation Syndicates and have the benefit of being able to utilise their resources as necessary to assist in any complex claims.