With over 40 years of experience in the aviation insurance industry, Martin is our trusted pilot. Driven by a desire to make a difference for customers and employees alike, Martin enjoys spending his days meeting clients who are passionate entrepreneurs in their fields and providing insurance solutions that enable them to excel – when he’s not running the AVRO ship, of course.

Lee spends his days ensuring that the underwriting team has everything they need to be successful, enabling AVRO to drive performance like no other. Dedicated to keeping up with changing trends and staying at the forefront of technology, Lee keeps his finger on the pulse of the aviation industry and equips his team to stay relevant and challenge the status quo.

A valued member of the AVRO team, Katie joined us in 2020 after spending 14 years in the non-profit sector. She keeps our finances up to date with ever-changing technologies and tools and stays ahead of HR legislation, supporting the team in the best way possible. Adaptable, curious, and willing to step outside of her comfort zone, Katie keeps AVRO Insurance running like a well-oiled machine.

Driven by a desire to create seamless and efficient processes for our clients, Michelle represents AVRO Insurance with grace and handles client claims to produce an entirely pain-free experience. Dedicated to self-improvement, Michelle is constantly soaking up new information and absorbing as much as possible from those around her, adding to her already expansive knowledge base.

Saria is a seasoned tourism professional with over 8 years of experience creating exceptional travel experiences and managing portfolios for global brands. Her transition to aviation insurance at Avro reflects a passion for risk management and client protection. Dedicated to enhancing customer experience, Saria navigates the complexities of aviation insurance with diligence and a commitment to learning.

Julia comes to AVRO with a background in laboratory medicine, which plays a crucial role driving service excellence. Using her creativity and problem-solving skills, Julia is dedicated to finding innovative solutions that improve workflows and address challenges. She has a strong passion for both efficiency and customer service, which fuels her commitment to delivering exceptional results. Julia’s expertise and proactive approach make her a valuable asset to the AVRO team.

Kalicia joined us with a background in auto insurance, and her hard work and experience contributes to the success of AVRO Insurance on a daily basis. With a keen eye for detail and an appreciation for the small things, she brings a passion to her work that translates into exemplary results and satisfied clients.

Laura brings 10 years experience working in the aviation industry. She joins Avro having expanded her passion for aviation into Insurance as a broker, combined with a background in claims administration. Her focus is fostering strong relationships built on trust and transparency in the role she takes on. With a sharp eye for detail and a proven ability to adapt in dynamic environments, she excels in supporting Avro to ensure workflow efficiency, all while taking pride in her work for the goal of client satisfaction.

With two decades of administrative experience and a keen eye for detail, Morgan brings a wealth of knowledge and expertise to Avro’s Finance and Claims departments. Her strong skills in organization, project management, and client relations are further enhanced by her background in interior design, which adds a unique blend of creativity and precision to her work.